The virtual PBX phone system offers the same functionality as the traditional PBX without the necessity of installing any hardware. The service is offered through the Application Service Provider (ASP). Clients do not have to invest in or purchase any PBX equipment. Instead, they are granted an access point to the PBX system, which is managed by the web-based servers of the service provider.
The flexible business phone system service provider can also add new features that can be instantly accessible to all clients. Some of the most advanced features one can find in the benefits of a Virtual PBX system are fault tolerance and scaling.
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A virtual or hosted PBX system functions through a service provider. A virtual PBX service provider serves several businesses. To ensure the required quality of service and tolerance, the service makes use of several PBX systems as well as redundant components. They are equipped with an automated fail-over to guarantee the highest level of the degree of fault tolerance.
One of the most significant problems with an ordinary PBX device is the insufficient size. The majority of companies outgrow their PBX's capacity. More employees mean more phone lines. A typical expanding company has to update its PBX systems every year. Certain companies purchase expensive systems that are not utilizing their capacity to the fullest extent.
The ability to scale up Hosted PBX phone systems eliminates issues of the capacity of over or under.