Your customers are the main goal of your graphic design business. Make sure you treat them well. When talking to prospects, make sure you speak to them in a pleasant, upbeat tone. Maintain a positive attitude, but don't take their requests lightly. Remember, prospects can change their mind about you in an instant.
Most importantly, always make sure to show current customers how much you value them. Your regulars are the backbone of your business, and you could do without them. You can navigate online to know about the best graphic design firms in Perth.
Image Source: Google
Make sure you finish all projects on time. In addition, customers appreciate it when they update them regularly while they are working on projects.
Try not to get neurotic – call your customers five times a day or email them every two minutes. However, they do appreciate daily updates, or at least once every other day. Make sure you leave lots of contact information for your customers so they can annoy you. (You can do this in a way that doesn't compromise your safety.)
If for any reason you experience a delay that is beyond your control, notify your customer immediately. Most of them hang out with freelancers as long as they know you are still working on the project. However, try not to abuse this fun. This can be tiring for the customer.
If you get revised, you can hire a copy editor. This person can carefully examine any design you make. This will ensure that you get more work from that client.